J.C. Penney Wants To Eliminate the Cashier

Posted on July 24, 2012 by bermanevansretail
As a part of his long-term plan to revitalize J.C. Penney, new CEO Ron Johnson is now on another mission: to eliminate store cashiers. What do YOU think about this?
According to Business Reporter, during a speech at Fortune’s  Brainstorm Tech conference in Aspen, Johnson “revealed a bit of what his  strategy is for store checkout. He wants to eliminate the employees who stand at cash registers and get rid of traditional checkouts by the  end of 2013. Instead, he’s pushing mobile checkout and self-checkout. The stores will be 100 percent RFID (radio frequency identification) and Wi-Fi enabled.
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Photo by Daniel Goodman/Business Insider
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Enhancing the Predictive Power of Employee Selection Tools

Posted on July 23, 2012 by bermanevansretail
Pre-employment assessment tools can be quite valuable in choosing the right employees for the right jobs.
Click the icon to read the Kronos white paper on this topic.

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Verizon Helps the Geek Squad Get Serious

Posted on July 23, 2012 by bermanevansretail
Verizon recently announced a new technological partnership with Best Buy’s Geek Squad.
As reported by Matt Pillar, Verizon is now offering “a multi-tiered menu of 24/7 phone and online IT help desk services for businesses, supported in the physical realm by the Geek Squad. Features of the program, offered at a monthly price per seat that ranges from $15 to $25 depending on service level, include security support, device monitoring, VPN support, application maintenance, and on-site dispatch if necessary.”
Click the icon to learn more.

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , | Leave a comment