J.C. Penney Wants To Eliminate the Cashier

As a part of his long-term plan to revitalize J.C. Penney, new CEO Ron Johnson is now on another mission: to eliminate store cashiers. What do YOU think about this?
According to Business Reporter, during a speech at Fortune’s  Brainstorm Tech conference in Aspen, Johnson “revealed a bit of what his  strategy is for store checkout. He wants to eliminate the employees who stand at cash registers and get rid of traditional checkouts by the  end of 2013. Instead, he’s pushing mobile checkout and self-checkout. The stores will be 100 percent RFID (radio frequency identification) and Wi-Fi enabled.
Click the photo to learn more more.

Photo by Daniel Goodman/Business Insider
This entry was posted in Part 5: Managing a Retail Business, Technology in Retailing and tagged , , , , . Bookmark the permalink.

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