Category Archives: Part 1: Overview/Planning

This sub-category encompasses an introduction to retailing, building and sustaining relationships in retailing, and strategic planning in retailing.

Internet Privacy Takes a Hit, Again

Google has regularly faced criticism — and sometimes, government inquiries — about its privacy and tracking strategies. Earlier this year, Google’s adherence to its own standards was called into question. As discussed by Knowledge@Wharton: “Google, according to a report in the … Continue reading

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The Wal-Mart Bribery Case

Earlier in 2012, Wal-Mart faced a barrage of negative publicity and possible legal actions regarding the long-term behavior of some executives in Mexico. At the very least, ethical improprieties were involved; at the worst, some laws were violated. Consider this … Continue reading

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Zappos’ Corporate Culture

Zappos focuses on both the customer and the employee.

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