Are supermarket chains active users of social media? There are two important answers to this question: (1) Overall, much more than many observers probably think. (2) There is a wide disparity of use by company and by social media platform.
The eMarketer chart shown below highlights social media involvement for 20 supermarket chains. [Click the image for a larger version of the table.] Whole Foods dominates across platforms!
Here are the leading firms and the 2oth-ranked firms by social media platform engagement:
- Twitter followers — Whole Foods; Tops
- Facebook likes — Whole Foods; Stater Bros.
- YouTube subscribers — Whole Foods; data not available for all
- YouTube views — Whole Foods; data not available for all
- Pinterest followers — Whole Foods; data not available for all
- Instagram followers — Whole Foods; data not available for all
- Google+ followers — Whole Foods; data not available for all
- LinkedIn followers — Whole Foods; data not available for all
- Visits to Web site — Kroger; Fairway