Personalized Communication Via Multiple Channels

According to Pitney Bowes: “There is a fine line between what a consumer believes to be junk or a valuable piece of information, so it can be easy for a company to fall in to the junk category, but with technology today, there should never be any reason why every piece of information sent can’t be relevant.”

 

 

This entry was posted in Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing, Video Clips (non-career) and tagged , , , , , , , . Bookmark the permalink.

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