Category Archives: Part 5: Managing a Retail Business

This sub-category encompasses retail organizational structures, human resource management, financial operations management, and operational operations management.

Verizon Helps the Geek Squad Get Serious

Posted on July 23, 2012 by bermanevansretail

Verizon recently announced a new technological partnership with Best Buy’s Geek Squad. As reported by Matt Pillar, Verizon is now offering “a multi-tiered menu of 24/7 phone and online IT help desk services for businesses, supported in the physical realm by … Continue reading →

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , | Leave a comment

The Annual Retail Theft Survey

Posted on July 21, 2012 by bermanevansretail

In its 2012 annual survey of retail theft, Hayes International found that: “Shoplifters and dishonest employees stole over $6.0 billion in 2011 from just 24 major retailers, according to the 24th Annual Retail Theft Survey conducted by Jack L. Hayes International, … Continue reading →

Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , , | Leave a comment

What Do You Think of ‘Pay by Voice’?

Posted on July 19, 2012 by bermanevansretail

Technology has emerged that enables shoppers to complete their purchases with a voice command. Would you trust this approach? As David Poque, the New York Times technology guru, notes: “A lot of the things we do today will make our … Continue reading →

Posted in Part 5: Managing a Retail Business, Privacy and Identity Theft Issues, Technology in Retailing | Tagged , , , , | Leave a comment