Category Archives: Part 1: Overview/Planning

This sub-category encompasses an introduction to retailing, building and sustaining relationships in retailing, and strategic planning in retailing.

Should Burger Chains (and Others) Sell Beer?

Posted on June 12, 2012 by bermanevansretail

For decades, most hamburger and other fast-food chains have focused on a family appeal and avoided selling any alcoholic beverages. But with the shaky economy, some of these chains have been testing out the addition of beer to the menu. … Continue reading →

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Temkin Customer Experience Ratings

Posted on June 12, 2012 by bermanevansretail

Each year, Temkin surveys a number of consumers to see what firms they rate best. Click the chart to visit Temkin’s Web site.

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KPMG’s Retail Forecast

Posted on June 12, 2012 by bermanevansretail

KPMG annually publishes an outlook survey for the retail industry: “According to this year’s survey, retail executives are cautiously optimistic about the future business outlook, expecting continued modest improvements in revenue and hiring over the next year. However, they remain … Continue reading →

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