Monthly Archives: June 2012

Using Customers to Help Sell Travel

Social media and customer/friend endorsements are becoming much more important in the travel industry as a way to stimulate business. The endorsements often come in the form of travel diaries. Jane L. Levere reports in the  New York Times that “campaigns … Continue reading

Posted in Online Retailing, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , | Leave a comment

Loblaw Careers

Every day, over 135,000 full-time and part-time Loblaw colleagues serve customers in more than 1,000 corporate and franchised stores from coast to coast. This makes Loblaw one of Canada’s largest employers.

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The Bon-Ton Stores and Its Employee Culture

As Bon-Ton says at its career Web site: “You may not recognize our corporate name, but you’ve probably been in one of our stores.  Bon-Ton operates stores under various names in 23 states, Bon-Ton, Boston Store, Bergner’s, Herberger’s, Elder-Beerman, Parisian … Continue reading

Posted in Career Video Clips, Careers in Retailing, Part 5: Managing a Retail Business | Tagged , , , | Leave a comment