Tag Archives: Geek Squad

Verizon Helps the Geek Squad Get Serious

Posted on July 23, 2012 by bermanevansretail

Verizon recently announced a new technological partnership with Best Buy’s Geek Squad. As reported by Matt Pillar, Verizon is now offering “a multi-tiered menu of 24/7 phone and online IT help desk services for businesses, supported in the physical realm by … Continue reading →

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , | Leave a comment

What’s Up with the Geek Squad?

Posted on July 7, 2012 by bermanevansretail

In its quest to squeeze out more operating efficiencies, Best Buy is now planning to reduce the size of its Geek Squad labor force. Is this a smart decision? For many years, Best Buy has offered its Geek Squad services … Continue reading →

Posted in Part 1: Overview/Planning, Part 5: Managing a Retail Business | Tagged , , , | Leave a comment