Tag Archives: bad behavior

What Bugs Consumers the Most About Auto Repair Shops?

According to Consumer Reports National Research Center, these are the five biggest gripes that consumers have about auto repair companies. Do you agree? Have you fired your repair shop because of problems? High price Problem not fixed Time needed for repair Repeat … Continue reading

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READ THIS STORY: How to Muddy Your Tracks on the Internet

As Kate Murphy reports in the New York Times: “Legal and technology researchers estimate that it would take about a month for Internet users to read the privacy policies of all the Web sites they visit in a year. So … Continue reading

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Justice Dept. Sues Apple and Publishers Over E-Book Pricing; 3 Publishers Settle

Overpaying for E-books? Well, the U.S. Justice Department has said enough. As Julie Bosman reports in the New York Times: “The Justice Department filed a civil antitrust lawsuit against Apple and major book publishers on Wednesday, charging that the companies … Continue reading

Posted in Online Retailing, Part 6: Merchandise Management and Pricing | Tagged , , , , , | Leave a comment