Employees: A Key Costco Competitive Advantage

Posted on August 3, 2012 by bermanevansretail
Costco has a big advantage over most of its rivals: loyalty from both its customers (who renew their memberships at high rates) and employees (who rarely turn over). In this video, Costco founder, chairman, and former CEO Jim Sinegal explains that advantage to The Motley Fool’s founder and CEO, Tom Gardner.

 

 

This entry was posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career) and tagged , , , , , . Bookmark the permalink.

3 Responses to Employees: A Key Costco Competitive Advantage

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