What Do You Think of ‘Pay by Voice’?

Technology has emerged that enables shoppers to complete their purchases with a voice command. Would you trust this approach?
As David Poque, the New York Times technology guru, notes: “A lot of the things we do today will make our grandchildren burst out laughing. Yes, we used to drive to a store to rent a movie. Yes, there were huge patches of America where you couldn’t get a cellphone signal. Yes, we used to pay for things with pieces of green paper and plastic rectangles. And if those squealing rugrats don’t believe us, we can crack open the history book to 2012, the dawn of the twilight of cash and credit cards. That was the year when, for the first time, paying for things in stores required nothing more than saying your name to the cashier.”
Click Pogue’s caricature to read more of his musings on this topic.

This entry was posted in Part 5: Managing a Retail Business, Privacy and Identity Theft Issues, Technology in Retailing and tagged , , , , . Bookmark the permalink.

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