Tag Archives: tragedy

Reflecting on the 15th Anniversary of 9/11

It has now been 15 years since one of the worst days in American history — a tragedy that many of us will remember forever. On this anniversary, it is a good time to reflect. Each year on this date, … Continue reading

Posted in Part 5: Managing a Retail Business, Part 7: Communicating with the Customer | Tagged , , , , , , | Leave a comment

In Honor of Boston

Unfortunately, another terrible tragedy struck yesterday, this time in Boston. Let us pull together and make today a good day. Smile at someone, reach out, be a friend, shop at a local retailer, don’t let the bad guys win. U.S. … Continue reading

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business | Tagged , | Leave a comment