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Monthly Archives: December 2012
How to Be Better at Your Job in 2013
Jacquelyn Smith has a lot of good job tips in her new Forbes article, “14 Ways to Be Better at Your Job in 2013.” As Smith notes: “With a new year approaching, many people have an ‘out with the old … Continue reading
Posted in Careers in Retailing
Tagged career, career advice, job, opportunity, planning, success, tips
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Return Policies as a Shopping Satisfier
As this photo shows, good return policies are a key to contented, loyal customers. Everyone wants to feel that they are treated properly. For a lot more advice about retailing practices from Tony Kadysewski, click the image.
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, return policy, tips
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How Consumers Rate Mobile Shopping Experiences
Mobiquity recently commissioned a study on the mobile shopping experiences of U.S. customers at leading brick-and-mortar retailers. The results are highlighted in this infographic.
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged customer expectations, customer service, experiential retailing, mobile shopping, Mobiquity, multichannel, online shopping, opportunity, promotion, social media, trends
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Retailing: From A to Z 