Monthly Archives: July 2012

Should Internet Retailers Discriminate Between Customers?

Posted on July 21, 2012 by bermanevansretail

That’s an interesting question raised by Rafi Mohammed, writing for the Harvard Business Review (HBR) blog. To begin his post, Mohammed writes: “Last week, the Wall Street Journal reported a bit of pricing news that seemed downright shocking: After the … Continue reading →

Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Privacy and Identity Theft Issues | Tagged , , , , | Leave a comment

The Hottest Emerging Markets in Retailing

Posted on July 20, 2012 by bermanevansretail

Each year, A.T. Kearney studies the leading emerging retail markets around the world: “The 2012 A.T. Kearney Global Retail Development Index™, the 11th annual edition, finds a wide array of possibilities for retailers seeking to capture an immediate impact and … Continue reading →

Posted in Global Retailing, Part 1: Overview/Planning | Tagged , , , , | Leave a comment

Shoppers and the Internet

Posted on July 20, 2012 by bermanevansretail

There are two good recent reports about online shopping behavior. According to a study by Info Retail, young shoppers want better integration of their online and store experiences. Click here for the highlights of the study. In another research project, Empathica examined … Continue reading →

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Social Media and Retailing | Tagged , , , , , | Leave a comment