Monthly Archives: July 2012

What Is Sweethearting — And Why Is It Bad for Retailers?

Retailers already have enough to worry about in trying to improve their bottom lines. Now, a new term is entering the vernicular: sweethearting. According to Andrew Wren of Wren Solutions, in an article for Chain Store Age: “It’s no secret in … Continue reading

Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Privacy and Identity Theft Issues | Tagged , , , | Leave a comment

StubHub: 12 Years After Startup

StubHub (“where fans buy & sell tickets”) was started in August 2000 as a small entrepeneurial venture. Today, it is a giant that is part of the eBay empire, with a mission statement that has remained pretty constant over the … Continue reading

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Retail Executive Interviews, Social Media and Retailing, Technology in Retailing, Video Clips (non-career) | Tagged , , , , | Leave a comment

The Death of Cash?

The title of this post is pretty provocative, especially in light of the ongoing fee battle between retailers and credit card companies. But, this is the subject of a major story in Fortune. As Miguel Helft writes: “Tech giants – and … Continue reading

Posted in Online Retailing, Social Media and Retailing, Technology in Retailing | Tagged , , | Leave a comment