Monthly Archives: May 2012

How McDonald’s Came Back Bigger Than Ever

Posted on May 16, 2012 by bermanevansretail

As Keith O’Brien writes about McDonald’s in the New York Times: “The company’s bottom-line success in recent years has been unmatched by its traditional burger-chain competitors. Wendy’s and Burger King have been losing market share, while McDonald’s has been growing, … Continue reading →

Posted in Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing | Tagged , , , , , , | Leave a comment

Digital Tools Key for Grocery Shopping, Online and Off

Posted on May 16, 2012 by bermanevansretail

Online food shopping has not lived up to many predictions. However, the Internet has a growing role to play. As reported by eMarketer: “‘What is changing—and rapidly—is how likely grocery shoppers are to use a variety of digital tools to … Continue reading →

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Technology in Retailing | Tagged , , , | Leave a comment

Mobile Wallets Have Uphill Climb to Consumer Acceptance

Posted on May 16, 2012 by bermanevansretail

Why aren’t more consumers embracing mobile wallets when shopping? Click the chart to find out. 

Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Technology in Retailing | Tagged , , , | Leave a comment