Monthly Archives: March 2012

Better Business Bureau Steps Up Online Effort as Consumers Turn to Review Sites Like Yelp

According to a story by Geoffrey Fowler and Angus Loten in the Wall Street Journal, lost in the buzz over Yelp, Angie’s List, and other online review sites “is the original feedback venue: the 100-year-old Better Business Bureau, which vets and … Continue reading

Posted in Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , , , | Leave a comment

China’s Massive Web Audience Turns to Social, Mobile, Video

In China, the growth in the use of social, mobile, and video media is enormous. Click the image for the full story.

Posted in Global Retailing, Social Media and Retailing | Tagged , , , , , | Leave a comment

Five Ways to Derail Your Interview

As reported by Rachel Farrell at MSN Careers: “An interview is one of the hardest things to obtain as a job seeker — and unfortunately, it’s also one of the easiest ways you can lose the job opportunity. Interview mishaps happen … Continue reading

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