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Monthly Archives: September 2012
Men Ahead of Women in Mobile Buying
Recent research by uSamp, indicates that men are more likely to buy through their mobile devices than are women. What do YOU think are the implications of this to retailers? Click the chart for the full story at eMarketer.
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged men, merchandising, mobile shopping, online shopping, segmentation, shoppers, technology, trends, women
1 Comment
Can Showrooming Be Turned into a Positive?
As we have discussed several times, showrooming is a major problem for store-based retailers that are losing customers who visit the store and then buy online. And many retailers continue to fight back. Sometimes, they do so reactively — such … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged Amazon, Best Buy, customer expectations, customer loyalty, customer service, experiential retailing, online shopping, showrooming, social media, strategy, Target, Wal-Mart
1 Comment
Restaurant Logistics: Striving to Serve the Perfect Meal
Restaurant logistics are a key to these retailers’ success. Poor logistics means ingredient shortages, stale food, higher costs, and more. So, restaurants really need to get their logistics and supply chain management right. As Joseph O’Reilly reports for Inbound Logistics: “In many … Continue reading
Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 8: Putting It All Together, Technology in Retailing
Tagged costs, customer expectations, logistics, merchandising, opportunity, planning, restaurants, retail analytics, supply chain, tips, trends
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